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Thursday, September 6, 2007

Up and running...

YAY! Finally my broadband and phone line is up and running again. It was a plain torture for the past 2 days as my phone line cranks up. Of all the day, it has to be "The Day". The story goes like this...

I had signed up a package for the purpose of my SOHO use this few months and it fits perfectly well into my requirements. After the installlation on Friday afternoon (tried and tested all working) I was all set to start my freelance work on Monday. Somehow, I have this nagging feeling (women instinct?) that things might not work the same on Monday.

True enough, waking up on Monday morning dragging my feet to my SOHO I switch on the computer and start pounding on the keys. Hmm....looking at my fax machine I thought of making a phone call or rather I called it "opening ceremony". I press on the Hook/Hold button and I start hearing engage tone....Tuuuuuuu Tuuuuuuuu Tuuuuuuuuu Tuuuuu...... Puzzled...I tried again and again and again...Getting very irritated with the constant Tu Tu Tu in my head I decided to check all the wirings to the fax machine and power socket, micro filter, whateva line that links to the machine but to no avail :((( . Suspecting that the technician man may miss out one of the wirings or setting. So, I decided to call up the help desk of the telco company to get them down to take a look at it.

SMSed hubbee and told him the situation and he was as puzzled as me. He was my witnessed (on Sunday night) checking on the fax and things were all right. To cut my long story short, we had an adventure time with the telco company (I shall not put any names here - but if u wan to know I can pm u) as we have to wait for almost 2 days without any feedback to us. The only feedback I received from them (calling them almost 5 times a day) was "We noted your concern and I'm sorry as the relevant dept is still following up on your issue. We will call you back once we have an answer from them". Loosing our patience, hubbee decides to bang the tables (not once-few times mine you) and only then they decided to come down on Tuesday (late afternoon) to inspect and did some testing on all the sockets and wiring again. Also, on that particular fateful day my broadband starts to crank up and play dead on me. Can't work or access my mails so I decided to watch my cantonese series to cheer me up (hope my boss is not reading this :p)

Finally, my phone line and broadband is back and running on Tuesday evening. So far so good..... crossing my fingers and toes....

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